Every call answered. Every appointment booked.
AI Jane is the AI receptionist built for Cliniko practices. She picks up every call, books directly into your calendar, and handles patient SMS — so nothing slips through the cracks.
Built around the way your practice actually works
AI Jane works as a natural extension of your team, handling calls and scheduling with the power and reliability of your practice management software.
Automated appointment booking
Jane checks live availability and books new or existing patients on the spot — no double-ups, no delays.
24/7 call answering and SMS instant action
When patients text, Jane replies and acts instantly — the slot reopens in Cliniko and your practitioner is notified, without anyone lifting a finger.
Intelligent patient management
Bookings, cancellations, messages — everything writes back to Cliniko automatically. Your files stay clean without anyone touching them.
How it works
Up and running in minutes, not months
No developers. No workflow overhaul. Just a better phone experience — today.
Connect to Cliniko
Paste your Cliniko API key. Jane syncs your practitioners, services, and availability automatically.
Customise AI Jane
Tell Jane your clinic name, services, and any custom instructions. She adapts to your brand and tone.
Divert your calls
Divert your phone to Jane. She starts taking calls immediately — you'll see the difference in your calendar.
Pricing that scales with your practice
Your monthly fee includes a pool of call time. Extra calls beyond your included usage are billed at the same per-minute rate — no surprises, no long-term contracts.
Starter
$49/month
- Suitable for 1-2 practitioners
- Includes up to $49 of calls at 50c per minute (then 50c p/m)
- Dashboard access
- Reporting
- Email support
Growth
$99/month
- Suitable for 3-4 practitioners
- Includes $99 of call usage at 45c per minute (then 45c p/m)
- Dashboard access
- Reporting
- Email support
Scale
$199/month
- Suitable for 5+ practitioners
- Base fee includes calls up to $199 at 40c per minute (then 40c p/m)
- Dashboard access
- Reporting
- Email support
What Jane handles so you don't have to
Every feature is built around the real conversations your front desk has every day.
Appointment booking
A caller wants to book? Jane checks who's available, confirms the details, and creates the appointment in Cliniko. Done.
Patient communication
Hours, parking, what to bring, referral requirements — Jane answers common questions confidently, or takes a message when it's something for your team.
Two-way SMS conversations
Jane catches cancellation texts the moment they arrive — day or night. The slot opens in Cliniko, your practitioner gets notified. All without anyone touching a phone.
24/7 availability
No voicemail. No missed calls. Whether it's 7am or 9pm, Jane picks up and gives every caller a real answer.
Try Jane for yourself
Talk to her now. Ask about booking, practice hours, or anything a patient might ask. She can also answer questions about this product. Here's just a few example accents and voices you can choose from (100's more).
Click to start a conversation
Choose a voice
Frequently asked questions
- What is Cliniko AI Receptionist?
- AI Jane is an AI receptionist built for Cliniko practices. She answers your phone 24/7, books and reschedules appointments directly in Cliniko, and handles patient SMS — all without staff involvement.
- How does it work with Cliniko?
- You connect your Cliniko account with a secure API key. Jane syncs your practitioners, services, and availability from Cliniko and writes new bookings and updates back into your calendar.
- Can it handle existing patients?
- Yes. AI Jane can look up existing patients, book and reschedule appointments, take messages, and answer common questions. Over SMS, patients can cancel appointments, check their upcoming bookings, get availability information, and notify the clinic when they're running late — all handled automatically, without any staff involvement.
- What if Jane can't answer a question?
- If a patient asks something Jane can't handle, she takes a message and flags it for your team. Nothing gets dropped.
- Is patient data secure?
- Yes. Jane connects to Cliniko via your own API key. Your data is encrypted in transit and at rest and is never shared with third parties. All bookings write directly back to your Cliniko account.
- What kinds of practices use AI Jane?
- Any allied health practice running Cliniko — physio, psychology, osteo, chiro, acupuncture, and more. If you book appointments and answer phones, Jane fits.
- Is there a free trial?
- Yes — no credit card required. Book a demo and we can have Jane answering calls for your practice the same day.
Ready to see AI Jane in action?
Set up takes minutes. The difference shows up in your calendar.
Start your free trial